Returns and Exchange Policy

Returns & Exchanges

We want you to love your Bobbe.

Fit is personal, and sometimes another size, color or style is simply a better choice. We make exchanges complimentary and returns easy, and we’re always happy to help you find the right piece.

FREE EXCHANGES

If you’d like to exchange an item for another size, color or style, exchanges are completely complimentary within the contiguous U.S.

Email us at hello@bobbeactive.com and let us know what you’d like instead. We’ll provide a prepaid return label for your original item and ship your replacement to you at no additional charge.

Whenever possible, we’ll get your replacement on its way right away so you don’t have to wait for your original item to reach us first.

EASY RETURNS

If you’d prefer a return, we’ll make that easy, too.

Eligible merchandise may be returned within 30 days of purchase for a refund. To begin a return, email us at hello@bobbeactive.com and we’ll send you a prepaid return label along with simple return instructions.

The cost of return shipping will be deducted from your refund.

To be eligible for a return, merchandise must be:

Unworn and unused
In original condition
With all original tags attached
Accompanied by your order number or proof of purchase

FINAL SALE

Items marked Final Sale are not eligible for return or exchange. Gift cards are also non-returnable.

Final Sale will be clearly noted on the product page before purchase.

TRYING THINGS ON

We understand that trying things on is part of finding the right fit.

Please take care to avoid makeup, deodorant, self-tanner or other marks when trying on your Bobbe pieces. Items must be returned in their original, unworn condition to be eligible for a refund or exchange.

WRONG ITEM OR SOMETHING DAMAGED?

If we made a mistake or your order arrives damaged, please email us at hello@bobbeactive.com as soon as possible.

We’ll take care of it and make it right.

REFUNDS

Once your return is received and approved, we’ll process your refund to the original form of payment and send you a confirmation email.

Please allow a few business days for the refund to appear on your account after it has been processed. Timing varies by financial institution.

Original shipping charges, if applicable, are not refundable. Return shipping costs will be deducted from your refund.

Cart0 items