We’re excited for you to receive your Bobbe!
Here’s everything you need to know about how and when your order ships.

🚚 Free Standard Shipping
We offer free standard shipping on all U.S. orders over $150—no code needed, it applies automatically at checkout.
Note: This offer excludes orders shipping to Alaska, Hawaii, and Puerto Rico.

🕒 Processing Times
We aim to get your order out as quickly as possible.

• Orders are processed Monday–Friday within 24–48 hours

• Orders placed on weekends or holidays will be processed the next business day

• Once your order ships, you’ll receive tracking info via email

📬 Standard Shipping (U.S. Only)

• Orders typically arrive within 5–8 business days

• Business days are Monday through Friday (excluding holidays)

• Standard shipping is not available for Alaska, Hawaii, or Puerto Rico

• Rates for other shipping methods are calculated at checkout based on weight and speed

⚡ Need It Faster?
We offer Next Day Business Shipping:

• Orders placed by 1 PM PST (Monday–Friday) will arrive the next business day

• Orders placed after 1 PM PST or on weekends will arrive in 2 business days

• Not available for P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, Puerto Rico, or certain remote areas

🔁 Exchanges & Returns
We offer free standard shipping on all exchanges and returns within the U.S.
Just email us at hello@bobbeactive.com and we’ll take care of the rest.

📦 Delivery Tips & Support

To help your order arrive smoothly:

• Double check your shipping address is complete and accurate

• Use proper abbreviations and spacing

• Make sure someone is available to receive the package, if needed

If your tracking shows your package was delivered but you haven’t received it:

• Contact your local post office to check its status

• Or email us at hello@bobbeactive.com—we’re happy to help!

💬 Questions?
We’re always here for you.
Email us anytime at hello@bobbeactive.com and we’ll get back to you as quickly as possible.
Our office hours are Monday–Friday, 9 AM–5 PM PST.