Shipping Policies
Shipping & Delivery
We’re excited for you to receive your Bobbe.
We want every part of your experience with us to feel easy—from placing your order to getting it into your hands.
COMPLIMENTARY STANDARD SHIPPING
We offer complimentary standard shipping on orders $175+ within the contiguous U.S. No code is needed; complimentary shipping is applied automatically at checkout.
Shipping options and rates for Alaska, Hawaii and Puerto Rico are calculated at checkout.
PROCESSING TIMES
We do our best to get your order on its way as quickly as possible.
Orders are processed Monday–Friday within 24–48 hours. Orders placed on weekends or holidays will be processed the next business day.
As soon as your order ships, we’ll send tracking information to the email address provided with your order.
STANDARD SHIPPING
Standard shipping typically arrives within 5–8 business days after your order has been processed.
Shipping rates for orders under $175 are calculated at checkout. Available shipping options and rates for Alaska, Hawaii and Puerto Rico are also calculated at checkout.
NEED IT SOONER?
Next Business Day Shipping is available for eligible orders.
Orders placed by 1 PM CT Monday–Friday will arrive the next business day. Orders placed after 1 PM CT or on weekends will arrive within two business days.
Expedited shipping is not available for P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, Puerto Rico or certain remote areas.
FREE EXCHANGES
We want you to love your Bobbe.
If another size, color or style would be better, exchanges are completely complimentary within the contiguous U.S. We’ll provide a prepaid return label for the item you’re exchanging and ship your replacement to you at no additional charge.
Simply email us at hello@bobbeactive.com and we’ll take care of the details.
EASY RETURNS
If you’d prefer to return your purchase, we’ll make that easy, too.
Contact us at hello@bobbeactive.com and we’ll send you a prepaid return label along with simple return instructions. The cost of return shipping will be deducted from your refund.
Eligible merchandise may be returned within 30 days of purchase. Items marked Final Sale are not eligible for return or exchange.
DELIVERY QUESTIONS
Please double-check your shipping address before completing your order to make sure everything is complete and accurate.
If tracking shows that your package has been delivered but you haven’t received it, we recommend checking with your local carrier first. You’re also always welcome to contact us at hello@bobbeactive.com and we’ll be happy to help.
WE’RE HERE TO HELP
Have a question about your order, shipping, an exchange or a return? Just reach out.
hello@bobbeactive.com
Monday–Friday, 9 AM–5 PM CT